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    Defending Consumer Protection Claims And Investigations

    The Coronavirus pandemic and the lack of wage rises has left producers and distributors fighting for every consumer pound.  Being involved in a consumer protection claim or regulatory investigation diverts precious resource away from developing new revenue streams, innovation, and providing exceptional customer service. 

    As a barrister with over 15 years’ experience in commercial and consumer law, I can robustly advise and represent you in regulatory investigations or prosecutions, and/or civil claims.  I am completely dedicated to my clients. By instructing me, you can be confident I will work relentlessly to protect your interests.

    I can thoroughly recommend this barrister, Tanveer is well educated and knows his stuff. I had received a summons from Lincolnshire Trading Standards in 2018 and I was put on to Tanveer by a friend. From the moment I made contact with TQ legal I was reassured by his calm professional demeanour, I was advised to enter a plea of not guilty and today I was fully acquitted by the law courts of any wrongdoing. He is the best in the world of criminal charges defence.

    M.Crute

    What statutes govern consumer protection law in the UK?

    The statutory product safety and consumer protection regime in the UK, covering civil and criminal liability, is mainly covered by the Consumer Rights Act 2015, Consumer Protection Act 1987, the General Product Safety Regulations 2005,  the Consumer Protection from Unfair Trading Regulations 2008, and the Health and Safety at Work etc Act 1974.

    I have an in-depth understanding of all consumer law legislation.  I have represented companies being investigated by the Competitions and Markets Authority and the Health and Safety Executive.  I can quickly provide an emergency response, advise you if you are asked to attend an interview under caution, and work closely with the investigating officers to ensure they do not overstep their authority.

    What are a business’s obligations under the General Product Safety Regulations 2005?

    Under the General Product Safety Regulations 2005, producers and distributors must ensure their products are ‘safe’.  A ‘safe’ product is defined as one that  (i) under normal or reasonably foreseeable conditions of use presents no risk or only the minimum risk compatible with the product’s use, and (ii) is one consistent with a high level of protection for consumers.

    As well as providing safe products, producers and consumers must put relevant warnings on goods.  An example of this is where a child’s toy contains small parts: a warning along the lines of “not suitable for children under three years of age” should be placed where it can be easily seen by a consumer.

    If a producer or distributor become aware they have an unsafe product on the market, they must notify the relevant local authority immediately.  If you find yourself in this position, expert legal advice is essential to diminish the risk of prosecution, civil claims, and reputational damage.  I can immediately support your in-house legal team and provide the specialist advice required to mitigate damage to your business.

    Consumer law is likely to change post-Brexit

    Much of the UK’s consumer law derives from the EU.  Although most existing EU law has been transposed into UK legislation, as time goes on, regulatory alignment will diverge.  I can work with your in-house legal team, providing expert opinions on issues that may arise from the UK moving away from EU laws and standards.  In post-Brexit Britain, having access to quality, specialist information will provide your organisation with a considerable competitive advantage.

    To discuss how I can directly advise and represent you in consumer law matters, please contact me on 07487 550 525, or email tqureshi@4-5.co.uk.

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